Sky News is reporting that up to 30 Conservative MPs are threatening to rebel against the government’s approach to ground rents...
Archive
Material information requirements should be seen by agents as a positive change, a Trading Standards investigator has claimed. Speaking to The Guild...
11 April 2024
From: Breaking News
The Property Ombudsman (TPO) has questioned if allowing agents to choose their own redress scheme damages consumer trust. Speaking to the House...
06 March 2024
From: Breaking News
Following publication of the Renter’s Reform Bill and the media coverage surrounding it, many agents and their landlords will understandably have...
27 May 2023
From: Features
Being a letting agent today means keeping up to date with the long list of rules and regulations governing how a...
20 February 2021
From: Features
It’s now more than a year since the government offered an additional £4 million to councils to combat rogue landlords. At the...
13 February 2021
From: Features
Propertymark has told the government that it needs to introduce overarching regulation of agents now, because existing piecemeal provisions are unmanageable...
24 December 2020
From: Breaking News
The National Association of Estate Agents has thrown its weight behind the recommendation of Trading Standards that agents must by law be...
05 October 2020
From: Breaking News
Customers must be told about third party referral fees when buying or selling a home says the National Trading Standards Estate...
02 October 2020
From: Breaking News
The Property Ombudsman’s office is still receiving 40 to 50 calls a day from the public, even though most transactions with...
23 April 2020
From: Breaking News
Estate and letting agents are being urged to check that they are signed up with an approved redress scheme that covers...
25 July 2019
From: Breaking News
The industry press has given substantial space to recommendations from the Regulation of Property Agents, the government’s working party which has...
20 July 2019
From: Features
The government has published proposals for far-reaching changes to the way estate and letting agents are regulated, trained and licensed. The proposals...
18 July 2019
From: Breaking News
It may well seem that the government is pre-occupied with one issue, and one issue alone. While preparations for Brexit take up a...
01 June 2019
From: Features
It’s clear that some agents are not fans of Trading Standards officers, described in the comments sections of the trade press...
27 April 2019
From: Features
The jury appears to be out on whether the new enforcement body for estate and lettings agents will be resourced sufficiently...
18 April 2019
From: Breaking News
A new team has been set up to police all estate and letting agency legislation including the upcoming tenants' fees ban. The...
17 April 2019
From: Breaking News
It’s time, surely, for government to crackdown not just on rogue agents and landlords but on rogue councils that confuse the...
09 March 2019
From: Features
The government has revised its guidance to agents over redress schemes - amending it to take account of the fact that...
06 August 2018
From: Breaking News
The National Trading Standards Estate Agency Team has this morning issued a warning to agents that they must be signed up to...
19 July 2018
From: Breaking News
One of three schemes with government backing to offer redress for complaints about estate and letting agents has reignited the debate...
18 July 2018
From: Breaking News
The battle to become the single ombudsman service after the government rationalises the redress system across housing has taken an unexpected...
24 April 2018
From: Breaking News
The Property Redress Scheme - one of the three government-approved redress schemes handling complaints about sales and lettings agents - has...
13 April 2018
From: Breaking News
The Property Ombudsman, Katrine Sporle, is to hold a briefing on the government’s redress reform on Wednesday - five days before...
09 April 2018
From: Breaking News
Have you noticed a new turf war going on on the fringes of the agency world? It’s not a high-profile battle like...
17 March 2018
From: Features
Ombudsman Services, which recently announced it was quitting its role as one of three approved redress schemes for estate and lettings...
12 March 2018
From: Breaking News
One of the three government-approved redress schemes for estate and letting agents says it’s quitting the sector this year - but...
06 February 2018
From: Breaking News
A large part of the DCLG’s Call for Evidence on the home buying and selling process focuses on the role of...
18 November 2017
From: Features
The industry’s three government-approved redress schemes have this week issued an updated version of their Memorandum of Understanding (MOU). The MOU is...
07 June 2017
From: Breaking News
The recent rise in consumer complaints against sales and letting agents suggests that there is a general lack of trust and...
27 May 2017
From: Features
HMRC and the National Trading Standards Estate Agency Team have agreed new procedures to “enhance and ease the current flow of...
20 February 2017
From: Breaking News
New software has been devised which can allow users to identify individual properties that have been ‘portal juggled’ - de-listed and...
19 December 2016
From: Breaking News
When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...
05 November 2016
From: Features
The Property Redress Scheme, one of three official redress schemes for the sales and lettings sector, has now signed its 5,000th...
18 August 2016
From: Breaking News
An agent at the centre of the campaign to expose and stop portal juggling wants to know whether the National Trading...
15 August 2016
From: Breaking News
The National Trading Standards Estate Agency Team is warning agents not to engage in portal juggling - an activity it describes...
12 August 2016
From: Breaking News
Running a business is not easy, but sometimes it becomes harder because we are expected to modify our behaviour due to...
20 May 2016
From: Features
The Competition and Markets Authority - which has been active in the estate agency industry since its inception in April 2014...
06 May 2016
From: Breaking News
Who are you? I’m the Head of Redress at the Property Redress Scheme. I previously worked for Legal & General PLC dealing...
23 December 2015
From: 60 Second Interview
A former employee of consumer body Which? has been appointed to the council of The Property Ombudsman, one of the industry’s three...
01 December 2015
From: Breaking News
The Property Ombudsman, the largest and longest-established of three official redress schemes for agents, has recorded a significant rise in membership...
21 October 2015
From: Breaking News
The largest of the three government-approved redress schemes, The Property Ombudsman, has updated its codes of practice to include new legislation...
02 October 2015
From: Breaking News
It’s been nearly a year since all lettings and property management agents have been legally required to join a redress scheme...
25 September 2015
From: Features
The first annual report from Property Redress Services, one of the three government-approved redress schemes applying to both the sales and...
22 July 2015
From: Breaking News
There is a very interesting but easily-overlooked piece of information at the end of the National Trading Standards Estate Agent Team’s...
17 July 2015
From: Features
The Property Redress Scheme (PRS) is delighted to announce their partnership with the award winning mediation provider, Small Claims Mediation (SCM) The...
11 June 2015
From: Sponsored Content
Two rival redress schemes applying to sales and lettings agents are claiming increased business. A press release from the Property Redress Scheme...